I will reiterate: Apple Music is not automatically deleting tracks out of your Mac’s library, nor is it trying to force you to stay subscribed to the service. In this instance, it appears that Apple Music is an unfortunate scapegoat: The real problem may be a bug with the subscription service’s container application, iTunes.

Based on several Apple Support threads, it appears that the most recent version of iTunes 12.3.3 contains a database error that affects a small number of users, and can potentially wipe out their music collection after the update. The error has been mentioned a few times, primarily on the Windows side, in the weeks since the 12.3.3 update, but appears to be rare enough that it hasn’t previously received major press. Apple did put out a support document shortly after the 12.3.3 update that walks you through some fixes if you find that your local copies of music are missing.

I knew the panic last week was BS.

http://www.imore.com/apple-music-didnt-delete-anyones-library-itunes-1233-sure-might-have

6 thoughts on “I will reiterate: Apple Music is not automatically deleting tracks out of your Mac’s library, nor is it trying to…

  1. < ![CDATA[I'm glad we've confirmed that Apple didn't do anything wrong in deleting a man's life work and was a scapegoat when it was actually Apple who deleted all his files.]]>

  2. Bret Gillan Fair point. But it’s the whole “this is how Apple Music is intended to work” that I wanted to counter. This was a bug that affected a small number of people. It sucks, but it was not intentional.

  3. < ![CDATA[Bret Gillan Fair point. But it's the whole "this is how Apple Music is intended to work" that I wanted to counter. This was a bug that affected a small number of people. It sucks, but it was not intentional.]]>

  4. Bret Gillan Well, all we have is that one dude’s blog post claiming a help desk person said it was intended behavior. The tech could have misunderstood or been wrong, or the guy could have misunderstood or misrepresented the tech… or flat out made it up. Apple never said anything in any official capacity.

    DON’T GIVE IN TO HATE, BRET.

  5. < ![CDATA[Bret Gillan Well, all we have is that one dude's blog post claiming a help desk person said it was intended behavior. The tech could have misunderstood or been wrong, or the guy could have misunderstood or misrepresented the tech... or flat out made it up. Apple never said anything in any official capacity. DON'T GIVE IN TO HATE, BRET.]]>

  6. I don’t hate. I just read the original thing and thought, “Oh, Apple made some dumbshit software design decision like every other software company on the planet,” and then went back to surfing for video game or pro wrestling news.

    If you want me to hate get me started on the hardware and its deliberately anti-customer design.

  7. < ![CDATA[I don't hate. I just read the original thing and thought, "Oh, Apple made some dumbshit software design decision like every other software company on the planet," and then went back to surfing for video game or pro wrestling news. If you want me to hate get me started on the hardware and its deliberately anti-customer design.]]>